+UX & CX Strategy · 20+ years +AI Strategy · built, not theorized

Stop guessing at AI. Start designing for it.

We design AI workflows that actually get used. The strategy is the feel. The execution is the engineering.

See how we work → Why this approach
Start with a free 30-minute workshop. No sales pitch.
The problem

Most AI advice skips the part that actually matters: people.

Agency Mojo is a Toronto-based UX strategy, CX strategy, and AI strategy consultancy. We bring UX design, customer experience, and AI strategy together, so the tools your team adopts actually fit how your business and your customers work.

Design-led, not tool-led.

Our UX and AI strategy work starts with how your users and your team actually work, then brings in the AI and tools that fit. Not the other way around.

20+ years of UX & CX behind every call.

This isn't a new consultancy chasing a trend. Led by Berceste Kozanoglu, it's two decades of UX, CX, and product design judgment, now applied to AI strategy.

Real deliverables, every time.

Workflows, audits, and systems you actually use, not a report that collects dust. Every engagement with this design-led AI consulting practice ends with something functional.

From curious to fully equipped.

01
Free workshop
30 min, no pitch
02
The Toolkit
async, self-paced
03
The Sprint
2 weeks, live build
04
Strategy Audit
2-week deep dive
Client voice
“I left with an actual workflow, not a slide deck I would forget about by Friday.”
Head of Ops · D2C Brand
FAQ

Real questions. Real answers.

No marketing voice. No vague answers. Just the stuff you actually want to know.

Do I need a technical background to use the Toolkit?+
No. Everything is built around Claude and plain-English prompts. If you can describe your problem clearly, you can use it.
What is the difference between the Sprint and the Toolkit?+
The Toolkit is workflows we have already built, you adapt them yourself. The Sprint is us building your specific workflow together, live, over two weeks.
Is the Strategy Audit only for companies?+
No, solo founders and freelancers book it just as often as teams do. Team pricing scales with headcount since there is more to map.
How is this different from an AI course?+
Courses teach tools in the abstract. We start with your actual bottleneck and work backward into the workflow, you leave with something running, not a watch-list.
Can I hire you if I have a full-time job?+
Yes. The Sprint is designed around roughly 3 to 4 hours a week, with live sessions scheduled in the evening.
How is the Fractional Partner different from the Strategy Audit?+
The Audit is a single, scoped engagement with a clear end date. The Fractional Partner is ongoing, month to month, for teams who want continued design and AI strategy support rather than a one-time plan.
Start here

Let's design something that actually works.

Start with a free 30-minute workshop. No sales pitch. Just clarity on where design and AI actually help you.

Book a free workshop →
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